Privacy Policy
Last Updated: November 15, 2023
At Hixeni Supame Consulting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or use our services, we may collect personal details such as:
- Full name and contact information
- Company name and position
- Email address and phone number
- Business address and location details
- Payment information for service transactions
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring websites and search terms
- Cookie data and analytics information
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our legal and consulting services
- Communicating with clients about their cases and projects
- Processing payments and managing billing inquiries
- Personalizing user experience on our website
- Sending relevant updates and marketing communications
- Analyzing website usage patterns and trends
- Complying with legal obligations and regulatory requirements
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and vulnerability testing
- Access controls limiting data exposure to authorized personnel
- Secure data backup and disaster recovery procedures
- Employee training on data protection best practices
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we maintain client records for seven years after the conclusion of our service relationship.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to access and receive copies of your data
- Right to rectify inaccurate or incomplete information
- Right to erasure of your personal data under certain conditions
- Right to restrict or object to processing of your data
- Right to data portability in a machine-readable format
- Right to withdraw consent for marketing communications
Third-Party Disclosures
We may share your information with trusted third parties in these specific situations:
- With service providers who assist in delivering our services
- With professional advisors such as accountants or lawyers
- When required by law or to respond to legal process
- To protect the rights and property of Hixeni Supame Consulting
- In connection with a business transfer or merger
International Data Transfers
As a Canadian company serving international clients, your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and provide appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Hixeni Supame Consulting
120 Adelaide St W, Toronto, ON M5H 1T1
Email: privacy@hixeni-supame.sbs
Phone: +1 4163945753